As a regulated and responsible lender, we continually strive to achieve the highest standards of customer service. We continually review our policies and procedures to align with the requirements of our regulator the Financial Conduct Authority.
We strive to improve the products and services provided to you. We welcome your invaluable feedback to ensure that we are providing the best possible outcome for you and always treat you fairly.
Our contact centre team regularly conduct customer satisfaction surveys. Should you wish to provide us with any feedback please get in touch.